Privacy Policy
Last updated: April 2026
1. Introduction
NANU ROOFING ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data We Collect
We may collect the following personal data:
- Name and contact information (email, phone number)
- Property address and details
- Communication history and preferences
- Payment and billing information
- CCTV footage from our premises (where applicable)
3. How We Use Your Data
We use your personal data for:
- Providing roofing services and quotations
- Communicating with you about our services
- Processing payments and invoices
- Complying with legal obligations
- Marketing (with your consent)
4. Legal Basis
We process your data under the following legal bases: consent, contract performance, legal obligation, and legitimate interests.
5. Data Sharing
We may share your data with: service providers (contractors, suppliers), payment processors, legal authorities when required, and insurance companies. We do not sell your personal data to third parties.
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data ("right to be forgotten")
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
8. Contact Us
To exercise your rights or for any privacy-related queries, contact us at: nanuroofing@gmail.com or call 0744 07 66 150.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk